Policy Center
Refunds Policy
When Refunds Apply
Refunds may be processed in the following cases.
Payment Failed
Your payment did not go through successfully.
Duplicate Payment
A duplicate payment was received for the same order.
Could Not Be Completed
The transaction could not be completed.
Required by Law
A refund is required under applicable law.
Third-Party Payments
If payment is received from a third-party account, Arbitronix reserves the right to reject the transaction and, where appropriate, refund the amount only to the original source account after verification.
Refund Timeline
5–7 business days
Approved refunds are generally processed within 5 to 7 business days, depending upon banking channels and verification requirements.
See also
Returns Policy
Why completed transfers are final.
See also
Cancellation Policy
Cancel an order before settlement.